Privacy

Information in the app

This section will explain account information, trip records and privacy choices for the signup service. Final wording will be added after the account service is defined.

With your permission, LogMetric uses precise location, times and speed to record routes. Motion signals help detect when driving starts and stops. Recording can continue in the background while your screen is locked.

Local diagnostics help investigate recording problems and can include raw location and motion samples outside recorded trips. They stay on your device unless you choose to share them with us.

Apple services and sharing

Apple receives location and technical information needed to display maps and look up place names. Its privacy terms apply to those services.

TestFlight provides crash and usage information, plus feedback and screenshots you submit. We use these to improve the app under Apple's terms, without sending them to Resend or enrolling you in marketing.

Device backups may include app data. Exported reports go to the people or services you choose.

• Apple Maps and privacy
• TestFlight and privacy

Website and email

If you contact us, we use your email address, message and attachments to respond. Website forms are not connected yet. We plan to use Resend for email and subscriptions; it will process contact details, messages, preferences and delivery records, including bounces and unsubscribes, in the United States.

We plan to measure email opens using small tracking images and clicks using tracking links. Events can include time, IP address and device or email-client details. Automated activity can affect these counts. This helps us understand email engagement.

Support enquiries do not subscribe you to marketing. Marketing emails will include an unsubscribe link.

The website has no advertising or analytics. Hosting is still being chosen; the host may process IP addresses, browser details and page requests to operate and protect the site.

• Resend privacy policy
• Resend service providers

How long information is kept

Trip records stay until you delete them. Deleting a trip removes its route and linked diagnostics, but does not remove existing backups or shared copies.

Diagnostics are trimmed when new entries arrive, using a seven-day window relative to the newest entry and storage limits. Older entries can remain when no new diagnostics are saved.

We keep support and email records as needed to handle enquiries, manage subscriptions, honour preferences or meet legal obligations, then delete or de-identify them. Unsubscribe records may remain to prevent unwanted emails. Providers and backups can have separate retention periods.

Your choices

Turn off automatic tracking in LogMetric, or change location, motion and notification permissions in iOS Settings. Automatic recording needs background location and motion access. Stop any manual recording to stop its location use. You can still enter trips manually and review existing records without sensor access.

Edit, export or delete trip records in the app. Changing permissions does not erase existing records, and we cannot remotely access or delete them.

Contact

For privacy questions, complaints or requests to access, correct or delete information we hold, email the LogMetric Support Team at support@logmetric.com. We may verify your identity before reviewing your request and explaining the outcome.

We will update this policy and its date when our practices change.

• Email the LogMetric Support Team